Shipping & Returns Policy
We prioritize efficiency and transparency. No hidden fees, no complex jargon.
1. Shipping
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Processing: Orders are processed within 24–48 hours.
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Tracking: Automated tracking is sent via email immediately upon dispatch.
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Transit: Standard delivery takes 3–5 business days. We do not control carrier delays once the item leaves our facility.
2. Returns & Exchanges
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Window: 14 days from delivery.
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Condition: Items must be unworn, unwashed, and in original packaging. We do not accept "tried and tested" returns that show signs of wear or scent.
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Defects: If the construction (stitching, fabric integrity) is compromised upon arrival, we replace it immediately at our expense.
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Change of Mind: Return shipping is the buyer's responsibility. Ensure you use the Size Guide above to avoid sizing errors.
3. Cancellations
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Orders cannot be cancelled once they have entered the fulfillment stage. Review your cart before confirming.